Increasing Sales: Sustaining Sales Webinar (Part 3 of 3)

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Monday, 29 March, 2021 - 09:30 to 11:00

Increasing Sales: Sustaining Sales Webinar (Part 3 of 3)

Organiser

Business Ready

Now that you have your plans in place, and maybe have taken some action already, in Part Three, we pull together all that we have learned in parts one and two and look into sustaining sales.

Part 1: Sales Fundamentals
Part 2: Ramping Up
Part 3: Sustaining Sales

Agenda – Part 3

  • A proactive communication plan: The end of a sale is really the beginning of a long-lasting relationship. Here we will look at keeping in touch with customers after their purchase.
  • Account management for business growth: How can you invest in your existing clients to nurture business growth? Here we explore the idea of hosting steering groups where your customers drive the direction of your services. Putting your customers wants and needs at the centre can help them to be less price-sensitive.
  • Resourcing the pipeline: When offering trials, demos and talks, what resources do you need, how will you obtain or provide them, and what happens when you get those all-important sales?
  • Replicating a model that works: This part of the workshop looks at testing and measuring marketing techniques and then ramping up the ones that work. The problem with sales and marketing is that you don’t know if something will work, or by how much, until you try. But then how long do you need to try to find out?
  • Cross-selling: Can you sell additional products or services to your customers? Here we look at customer journey mapping and other potential requirements of your customers. Then, questioning whether you are the right person to offer it. If not, who is? And how can you make it happen?
  • Building your fanbase – sell, deliver, repeat: Here we will look at how to engage your customers with your brand, building a community and creating ongoing loyalty – to the point where customers may even define themselves through their relationship with your brand.

Eligibility

These workshops are delivered as part of the Business Ready programme to support tech based and knowledge intensive small businesses, with high growth potential based in the Coventry & Warwickshire LEP area.

This project is part funded by the European Regional Development Fund, forming part of the CW Business: Start, Grow and Scale Programme.

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Made Smarter WM

Made Smarter is a national movement to drive growth amongst UK makers and advance the UK economy. Backed by world renowned businesses and the UK government, it will improve the development and adoption of emerging technologies. Making a real, everyday difference to people from the boardroom to the factory floor.

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Client testimonials

Without the Growth Hubs help and assistance, we would never have been able to increase our sales & output and also grow our local business. With this help in purchasing new equipment we have expanded our operations and gained a new and increased customer base.

Nuneaton Roof Truss,

Over the past few years, Armstrongs has built up a fantastic relationship with Gary Thyeson from the Growth Hub. His advice on grants and funding has been really valuable to both Armstrongs and some of our clients. His knowledge of local business support has been helpful in signposting us to relevant support agencies as required. We look forward to working with Laura Delahunty moving forwards.

Armstrongs Accountancy LTD,

In the short time since first engaging with the Warwickshire Growth Hub we feel that Laura has understood our vision and has been so very supportive in linking us to the specialist teams who are now supporting us with training, finance and recruitment. A great service that every growing organisation should connect with

MES Systems Limited,

I have had an excellent experience working with Laura from the Growth Hub, from day one, she was taking detailed attention to my concerns and ideas. She was able to put me in contact with different organisations and people to find out answers to my questions and help me to solve some inquiries I was having. I feel this support definitely had a positive impact in my plans. 

 

PALACIOS LTD,

It’s been a fantastic inaugural eight months for the TalentTech Recruitment team and, although the reality of setting up and running a company can be a somewhat daunting experience, we have been extremely grateful for the superb help, advice and guidance given to us along our journey by Gavin Barnett and the team at CW Growth Hub. Gavin’s introductions to both Warwick & Coventry Universities and his wider business network have been absolutely invaluable.

TalentTech Recruitment LTD,

For many individuals out there, it is very hard to figure out ways and know which direction to go when it comes to setting up a business. The challenges of taking your idea and bringing it to life and not knowing where to go and who to speak to for advice. it can get very frustrating..

King of Saffron LTD,

This grant [which we received with the help of the Growth Hub and Coventry City Council] will really help us get on track for business growth and succeed with our vision. Personally, I would also like to thank the team for supporting me through the grant application process. You have been very approachable and attentive throughout.

Exeter Analytical (UK) Limited,

Thank you for the comprehensive and professional guidance

Burbidge & Son Ltd,

Over the years since the Growth Hub was set up we have habitually gone to our Account Manager as a one-stop shop for all business-related information.  It has been a really convenient way of finding suppliers, advisors and, on one occasion, we even asked for assistance with finding customers.  We are invited to a wide range of business events including business development workshops, Brexit roundtable discussions, seminars on various topics and have also been asked to speak at some events.  When we have needed additional information, for example, finding finance sources or help with selecti

Marchantcain Design Limited,

Thanks to CW Growth hub getting us access to grant funding we have been able to invest in the latest computer monitoring system, which will enable us to compete with the national companies within our industry.

Comrie Leisure Limited,

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