Increasing Sales – Sales Fundamentals Webinar (Part 1 of 3)

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Thursday, 25 February, 2021 - 13:00 to 14:30

Increasing Sales – Sales Fundamentals Webinar (Part 1 of 3)

Organiser

Business Ready

In the Sales Fundamentals workshop, we look at what steps need to be taken internally, before looking outwards to scale up and increase sales. A step often neglected, in this workshop, we’ll consider ways of increasing sales and income from existing customers.

Part 1: Sales Fundamentals
Part 2: Ramping Up
Part 3: Sustaining Sales

Agenda

  • Are more sales really what you need? Here, we’ll examine whether your business can handle more sales and still deliver the level of service your customers expect. And if not, what are your alternatives?
  • Plugging the leaky bucket: One of the easiest ways for a business to increase revenue is to spot the gap sabotaging their sales and referrals. In this workshop we’ll look at strategies to identify the gaps, including assessing your calls to action (CTAs), listening to customer feedback, and mapping and testing the customer journey to see how easy it is and where the risk points are.
  • Investing in your existing customers: Are you selling the right thing, and are there opportunities to sell more with no or little effort? Investing in and selling more to existing customers is an easy way to secure more revenue as you already have a relationship with them. A knock-on implication for continually delighting your customers is a higher level of referrals. In this workshop, we’ll explore ways to identify opportunities through research and listening to your customers to find out what they want.
  • Capacity to charge more: Increasing turnover by eliminating your worst customers can also help with growth. Do your customers value what you do? Can you charge more? Raising prices is a delicate balance which needs managing correctly. Increasing prices while not meeting customer expectations could prompt them to look elsewhere. This workshop will equip you to evaluate the value you provide to customers. Based on this, you can decide whether you need to make changes (e.g. improving customer service) before rolling out price changes.

Eligibility

These workshops are delivered as part of the Business Ready programme to support tech based and knowledge intensive small businesses, with high growth potential based in the Coventry & Warwickshire LEP area.

This project is part funded by the European Regional Development Fund, forming part of the CW Business: Start, Grow and Scale Programme.

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Made Smarter WM

Made Smarter is a national movement to drive growth amongst UK makers and advance the UK economy. Backed by world renowned businesses and the UK government, it will improve the development and adoption of emerging technologies. Making a real, everyday difference to people from the boardroom to the factory floor.

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Client testimonials

Without the Growth Hubs help and assistance, we would never have been able to increase our sales & output and also grow our local business. With this help in purchasing new equipment we have expanded our operations and gained a new and increased customer base.

Nuneaton Roof Truss,

Over the past few years, Armstrongs has built up a fantastic relationship with Gary Thyeson from the Growth Hub. His advice on grants and funding has been really valuable to both Armstrongs and some of our clients. His knowledge of local business support has been helpful in signposting us to relevant support agencies as required. We look forward to working with Laura Delahunty moving forwards.

Armstrongs Accountancy LTD,

In the short time since first engaging with the Warwickshire Growth Hub we feel that Laura has understood our vision and has been so very supportive in linking us to the specialist teams who are now supporting us with training, finance and recruitment. A great service that every growing organisation should connect with

MES Systems Limited,

I have had an excellent experience working with Laura from the Growth Hub, from day one, she was taking detailed attention to my concerns and ideas. She was able to put me in contact with different organisations and people to find out answers to my questions and help me to solve some inquiries I was having. I feel this support definitely had a positive impact in my plans. 

 

PALACIOS LTD,

It’s been a fantastic inaugural eight months for the TalentTech Recruitment team and, although the reality of setting up and running a company can be a somewhat daunting experience, we have been extremely grateful for the superb help, advice and guidance given to us along our journey by Gavin Barnett and the team at CW Growth Hub. Gavin’s introductions to both Warwick & Coventry Universities and his wider business network have been absolutely invaluable.

TalentTech Recruitment LTD,

For many individuals out there, it is very hard to figure out ways and know which direction to go when it comes to setting up a business. The challenges of taking your idea and bringing it to life and not knowing where to go and who to speak to for advice. it can get very frustrating..

King of Saffron LTD,

This grant [which we received with the help of the Growth Hub and Coventry City Council] will really help us get on track for business growth and succeed with our vision. Personally, I would also like to thank the team for supporting me through the grant application process. You have been very approachable and attentive throughout.

Exeter Analytical (UK) Limited,

Thank you for the comprehensive and professional guidance

Burbidge & Son Ltd,

Over the years since the Growth Hub was set up we have habitually gone to our Account Manager as a one-stop shop for all business-related information.  It has been a really convenient way of finding suppliers, advisors and, on one occasion, we even asked for assistance with finding customers.  We are invited to a wide range of business events including business development workshops, Brexit roundtable discussions, seminars on various topics and have also been asked to speak at some events.  When we have needed additional information, for example, finding finance sources or help with selecti

Marchantcain Design Limited,

Thanks to CW Growth hub getting us access to grant funding we have been able to invest in the latest computer monitoring system, which will enable us to compete with the national companies within our industry.

Comrie Leisure Limited,

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