How To Create Your Own Footfall

Monday, 24 February, 2020 - 13:00 to 14:30

How To Create Your Own Footfall

Organiser

Calling all High Street Retailers in Warwickshire

This programme starts on Monday 24th February from 1.00pm to 2.30pm and is free to all retailers in Warwickshire. It is made up of a kick-off session followed by four virtual modules so you can learn when and where you want. Each module offers e-learning, webinars to learn best practice and tools to use in the shop.

Module 1 - Create Great Customer Experiences to ensure customers return
Module 2 - Setting the Standard to free you up to do other things
Module 3 - Reaching Out to attract your desired customer base
Module 4 - Campaign Planning to build sustainable footfall

We ask that you complete all four modules for the maximum benefit.

Who are the sessions for?

The programme is open to all Warwickshire retailers with premises on the high street.

Programme details

It is made up of a kick-off session followed by four virtual modules so you can learn when and where you want. Each module offers e-learning, webinars to learn best practices and tools to use in the shop.

Kick-off session: Monday 24th February 2020, from 1.00pm – 2.30pm, at Old Shire Hall, 5-9 Northgate St, Warwick, CV34 4SP

This session will give you an overview of the programme, explain the learning approach and introduce you to your peers.

Using the easy to use Instilled learning platform, retailers will share collections of interactive, video and e-learning content; access webinars to share best practice; engage with peers by asking questions and leaving comments within the platform.

Module 1 | Creating Great Customer Experiences

This module will cover:

Looking at things from the customers perspective
Understanding Customer expectations
How to exceed Customer expectations
Customer Pathways in your shop

Module 2 | Setting the Standard

This module will cover:

Why standards fail
What’s in it for you?
How to determine and set standards people will follow
How to ensure they are maintained over time.

Module 3 | Reaching Out

This module will cover:

Recognising and sharing ‘Your Offering’, what you have that is special and different
Identifying customer groups you want to attract
Reaching Out so customers you want cross your threshold
Planning and executing Footfall Campaigns in a structured way

Module 4 | Campaign Planning

This module will cover:

Identifying footfall windows
Scheduling Footfall Campaigns
Building footfall generation into your business plan
Driving sustainable footfall

What should I bring?

You will need a pen and paper to take notes during the session and a laptop or tablet to access the materials.

Tickets are limited and available on Eventbrite only. For a no-obligation chat please contact:

Alison Read aread@decisionsbydesign.co.uk or 07941 259795

Aaron Corsi aaroncorsi@warwickshire.gov.uk or 01926 412963

Request your place

Book via Eventbrite

Made Smarter WM

Made Smarter is a national movement to drive growth amongst UK makers and advance the UK economy. Backed by world renowned businesses and the UK government, it will improve the development and adoption of emerging technologies. Making a real, everyday difference to people from the boardroom to the factory floor.

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Client testimonials

Without the Growth Hubs help and assistance, we would never have been able to increase our sales & output and also grow our local business. With this help in purchasing new equipment we have expanded our operations and gained a new and increased customer base.

Nuneaton Roof Truss,

Over the past few years, Armstrongs has built up a fantastic relationship with Gary Thyeson from the Growth Hub. His advice on grants and funding has been really valuable to both Armstrongs and some of our clients. His knowledge of local business support has been helpful in signposting us to relevant support agencies as required. We look forward to working with Laura Delahunty moving forwards.

Armstrongs Accountancy LTD,

In the short time since first engaging with the Warwickshire Growth Hub we feel that Laura has understood our vision and has been so very supportive in linking us to the specialist teams who are now supporting us with training, finance and recruitment. A great service that every growing organisation should connect with

MES Systems Limited,

I have had an excellent experience working with Laura from the Growth Hub, from day one, she was taking detailed attention to my concerns and ideas. She was able to put me in contact with different organisations and people to find out answers to my questions and help me to solve some inquiries I was having. I feel this support definitely had a positive impact in my plans.

PALACIOS LTD,

It’s been a fantastic inaugural eight months for the TalentTech Recruitment team and, although the reality of setting up and running a company can be a somewhat daunting experience, we have been extremely grateful for the superb help, advice and guidance given to us along our journey by Gavin Barnett and the team at CW Growth Hub. Gavin’s introductions to both Warwick & Coventry Universities and his wider business network have been absolutely invaluable.

TalentTech Recruitment LTD,

For many individuals out there, it is very hard to figure out ways and know which direction to go when it comes to setting up a business. The challenges of taking your idea and bringing it to life and not knowing where to go and who to speak to for advice. it can get very frustrating..

King of Saffron LTD,

This grant [which we received with the help of the Growth Hub and Coventry City Council] will really help us get on track for business growth and succeed with our vision. Personally, I would also like to thank the team for supporting me through the grant application process. You have been very approachable and attentive throughout.

Exeter Analytical (UK) Limited,

Thank you for the comprehensive and professional guidance

Burbidge & Son Ltd,

Over the years since the Growth Hub was set up we have habitually gone to our Account Manager as a one-stop shop for all business-related information. It has been a really convenient way of finding suppliers, advisors and, on one occasion, we even asked for assistance with finding customers. We are invited to a wide range of business events including business development workshops, Brexit roundtable discussions, seminars on various topics and have also been asked to speak at some events. When we have needed additional information, for example, finding finance sources or help with selecti

Marchantcain Design Limited,

Thanks to CW Growth hub getting us access to grant funding we have been able to invest in the latest computer monitoring system, which will enable us to compete with the national companies within our industry.

Comrie Leisure Limited,