Free Customer Service Training

You are here

Tuesday, 27 August, 2019 - 09:00 to Friday, 30 August, 2019 - 16:00

Free Customer Service Training


Pet-Xi Training


Pet-Xi Skills Hub
98 Abbey Street, Nuneaton CV11 5BX
United Kingdom

Whether your goal is to build a more positive face-to-face customer experience or enhance satisfaction, our FREE customer service excellence training can be adapted to the needs of your employees.

Employees will learn:

  • How to create a professional first impression
  • To manage and develop customer relationships
  • How customer service impacts on the success of the organisation
  • Techniques on how to respond to complaints and problems
  • Audience appropriate communication
  • Legislation used in customer service

Employer Benefits:

  • Positive customer experience
  • Reduction in customer complaints and escalation to management
  • A confident, responsive and customer focussed workforce

Course Dates:

  • Tuesday 27th August from 9am - 4pm
  • Friday 30th August from 9am - 4pm

Course Location:

  • Pet-Xi Skills Hub, 98 Abbey Street, Nuneaton, CV11 5BX

How to Book Your Free Course:

Request your place

Find out more


Specialist Grant Fund


Grants of between £1,000 and £5,000 to help businesses adapt following the coronavirus pandemic are being made available. The money is a 100% government grant containing no obligation for businesses to contribute financially. Click below to find out more.

Find Out More



Get in Touch


Please help us to get you the right advice and guidance for your business by completing this short survey. A member of the team will then be in touch as quickly as possible.

Coronavirus Impact Survey


Local office: 0300 060 3747
Support helpline: 0800 998 1098


Part of the Government-supported growth hub network

European Union - European Regional Development Fund

Latest Tweet