Free Customer Service Training

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Tuesday, 27 August, 2019 - 09:00 to Friday, 30 August, 2019 - 16:00

Free Customer Service Training

Organiser

Pet-Xi Training

Location

Pet-Xi Skills Hub
98 Abbey Street, Nuneaton CV11 5BX
United Kingdom
GB

Whether your goal is to build a more positive face-to-face customer experience or enhance satisfaction, our FREE customer service excellence training can be adapted to the needs of your employees.

Employees will learn:

  • How to create a professional first impression
  • To manage and develop customer relationships
  • How customer service impacts on the success of the organisation
  • Techniques on how to respond to complaints and problems
  • Audience appropriate communication
  • Legislation used in customer service

Employer Benefits:

  • Positive customer experience
  • Reduction in customer complaints and escalation to management
  • A confident, responsive and customer focussed workforce

Course Dates:

  • Tuesday 27th August from 9am - 4pm
  • Friday 30th August from 9am - 4pm

Course Location:

  • Pet-Xi Skills Hub, 98 Abbey Street, Nuneaton, CV11 5BX

How to Book Your Free Course:

Request your place

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